Damaged cards will be replaced with a $10 damage fee. Active cards that no longer function due to normal wear and tear may be swapped out with no charge at the discretion of the LoboCard Office.
To ensure proper card function (and avoid the damage fee):
- Do protect your card from excessive heat.
- Do protect your card from becoming demagnetized by avoiding contact with electromagnetic equipment, such as cell phones, TVs, speakers, microwaves, and iPods.
- Don't bend, fold or punch holes in your card. The LoboCard Office can provide you with a card holder if needed.