Specialty Card Information

Because more and more departments/buildings are migrating to proximity card access, LoboCard Office is working to streamline our processes, both internal and external.  To that end, we have redesigned our online request form.  We are also revising our policy on the process and will now require that a form be submitted 24 hours in advance and will no longer process ad hoc requests for first-time prox cards or nametags.  We are using the back-end data from the online form to populate an internal database and need the overnight update to occur before we can issue a card.  We apologize for any inconvenience this might cause.

Is Your Department New to Prox Access?

If so, please start this process by completing the Specialty Card Billing Information form.  This will only need to be completed if LoboCard Office doesn't have billing information for your building/department.  Please use correct naming conventions for departmental information when using this form.    Once the billing information form is submitted, return to this page and submit the Specialty Card Authorization form (use the "Billing Form" option at the end of the index pulldown list).  This is the form that will be used each time a specialty card is requested.  Requests submitted without proper index information will not be processed.

Specialty Card Billing Information Form

Specialty Card Authorization Form

Has Your Department Been Using the Original Request Form?

We appreciate your cooperation in using the "old" authorization form and hope that you find the new form easier to use.  The form was redesigned to make data imports/exports easier in order to accommodate your staff and students on the overnight schedule mentioned above.  To address a couple of issues:

  • If you don't find your index in the request form pulldown, please submit a billing information form (use the "Billing Form" option at the end of the pulldown list), as we have discovered that we don't always have correct/current billing information.  Requests submitted without proper index information will not be processed.
  • Because we are populating a billing database with the form submissions, we need index numbers rather than PR numbers.
  • Because we are populating a billing database with the form submissions, we will no longer accept lists for multiple recipients.  The shorter form should make this change a bit less onerous.  If you have a special circumstance arise resulting in a group of more than ten (10) people needing cards at one time, please contact the LoboCard Office for more information.

Do You Need to Update Your Billing Information for Specialty Cards?

If so, please complete the Specialty Card Billing Information form.  We will update your billing information with the same overnight update process.

Did Someone Who Needs Access Lose an Existing Card?

Please email the LoboCard Office for information on how to request a replacement.  We will no longer replace specialty cards, even those to be paid out-of-pocket, without prior authorization by the department/partition administrator.

Do You Have A Self Pay Situation?

Submit the request as with a departmental pay request, including the index number.  The index number is critical for our analytics..  The logic that generates the invoice will test for the the self pay option, and if the box is checked, the record will be passed over.


lobocash logo

loboperks logo