as of 8/6/12
How do I pay for my meal plan? -- top of page --
Your meal plan cost will be billed to your Bursar account. Payment arrangements are made with the Bursar's Office. This can be done online by logging onto the portal at my.unm.edu; once logged in click on the "Student Life" tab; click on ; choose the "Make Payments, View Bill, Setup eRefunds, Installment Plans, etc." option; click on the BURSAR ACCOUNT SUITE button.
Fall semester billing begins in mid-July and continues throughout the summer. Charges are usually uploaded, after that primary July load, within 5 business days from when the selection documentation is received. Spring meal plan charges are billed in December. If Spring semester is the first term of residence, then charges will be uploaded within 5 business days of when the selection documentation is received.
How do I use my meal plan? -- top of page --
Meal plan tenders will be utilized with a swipe of your LoboCard. Meal plan tenders include board meals, which are a count (205 meals, 135 meals, etc.) that may only be used in La Posada, and dining points, which are a dollar value that may be used at any on campus food venue.
Meals at La Posada are all you care to eat, so you'll swipe when you enter and can visit any combination of stations while you're there. You may not take away leftovers, however, you may swipe a second time for a "to-go" meal. To-go meal containers include a compostable or reusable clamshell container, a soup container and a drink cup. Either of these actions will reduce the board meal count by one.
Dining points are a dollar-for-dollar tender and using it will reduce the balance by the cost of the meal.
What happens to any left over meals or dining points at the end of a semester? -- top of page --
If you remain in housing for the Spring semester, any tender balances (board meals and dining points) will be left in the accounts and the Spring semester allotments will be added to them. All tender balances are forfeited at the end of the Spring semester. If Fall semester is the last term of residence, then balances remaining on the tenders are forfeited at the end of the Fall semester. If, for some reason, residence in Housing is canceled mid-semester, the tenders will be swept when the housing status change is confirmed and the price of the meal plan will be pro-rated. To minimize cancellation fees, notify the LoboCard Office directly.
How do I find out how much I have left on my meal plan? -- top of page --
Receipts printed at any food venue will contain a balance of the tender used, after the cost of the meal. You may also create an account at the LoboCard office online web site. Click on the "I'm new here" link in the upper right corner of the page. Enter your UNM ID #, enter and verify your email address. A system-generated password will be emailed to you. Once you enter the site for the first time using that password, you are strongly encouraged to change the password to something that's easy to remember. This password does not need to be the same as your netID password, but it may be. Once you have established the account management log on, you can check the balances of your meal plan tenders, along with your LoboCa$h balance, if you've deposited funds into that account. For more information on LoboCa$h click here. Finally, you may always bring your card by the LoboCard Office and we'll swipe it and give you your balances. For LoboCard Office hours of operation, click here.
How do I offer feedback on the food offered at La Posada? -- top of page --
You may offer Chartwell's feedback online by visiting their website. Look for "BE HEARD" in the menu bar at the top of the page.
Door prices are the costs for meals if you're not using the board meal tender on a meal plan. In other words, if you pay for a meal using dining points, LoboCa$h, cash, credit or debit card, you pay the door price for the meal. Door prices vary by meal period, and the 2012 - 2013 prices are as follows --