UNM Dining Club Plan Policies

Policies for academic year 2016 - 2017

as of 7/22/16

Student agrees that the Meal Plan Selection Form, together with these Terms and Conditions, shall constitute the Meal Plan Contract and are intended to be a binding legal agreement. The Regents of the University of New Mexico and Student agree as follows:

1. Mandatory Participation. Student acknowledges and agrees that execution of a Meal Plan Contract is a required condition for first year college experience freshmen living in UNM Housing or Casas Del Rio. In the event that the LoboCard Office does not receive a signed Meal Plan Contract from Student, Student authorizes and instructs the LoboCard Office to enroll Student in a Teal Meal Plan and hereby unconditionally agrees to pay all fees and charges associated with such meal plan.   First college experience freshmen transferring to Lobo Village during the academic year will not be released from the mandatory meal plan.  Transfer and/or CNM Gateway students are considered first year college experience freshmen living in UNM Housing or Casas Del Rio if graduation date is within 12 months or are in their second semester of freshmen year.  Note: Student is still considered a “First Year College Experience Freshmen” regardless of the number of credit hours that may academically classify them as a sophomore or higher. For any questions regarding the Meal Plan options, please contact Chartwells at 277-1362 or brittney.bordner@compass-usa.com.

2. Resident Student Meal Plan Selection. Upperclassmen living in UNM Housing or Casas Del Rio can select a any meal plan option and provide all other required information, through the web interface (Insert Specific Name for website).   If Student is required to attend New Student Orientation or College Enrichment Program and lives in UNM Housing or Casas Del Rio, Student must select either the Teal Meal Plan plan, the Silver Meal plan, or the Cherry Meal plan, with the Teal Meal Plan being the minimum. If Student is not required to attend New Student Orientation or College Enrichment Program, Student may select any meal plan option.  For any questions regarding Meal Plan options, please contact Chartwells at 277-1362 or brittney.bordner@compass-usa.com.

3. Voluntary Meal Plan Selection. . Upperclassmen living on campus and non-resident Student may choose any available Voluntary meal plan option.  Voluntary Meal Plans will be valid for one semester only.  Students are considered Voluntary Meal Plan holders if student is a non-resident, upperclassmen living in Housing, Transfer/Non-Traditional Upperclassmen, students who do not enroll right after high school such as Military, Mission assignment (Religion) or their graduation date is after 12 months.

4. Change Period. If Student begins occupancy in the residence hall during the Fall semester, Student may change the meal plan selection at any time during the first three weeks of the Fall semester by delivering notice to the LoboCard Office. If Student begins occupancy in the residence hall during the Spring semester, Student may change the meal plan selection at any time during the first two weeks of the Spring semester by delivering notice to the LoboCard Office. First Year experience freshmen can only upgrade their meal plan in the spring. No fee will apply if the students decides to upgrade their meal plan. After the change period, any subsequent changes that lower their plan selection will be assessed a $50 fee (Lobo Card Office).

5. Term. For first college experience freshmen, if Student begins occupancy in the residence hall during the Fall semester, this agreement shall be for a term of one academic year. If Student begins occupancy during the Spring semester, this agreement shall be for one semester.

6. Payment. If Student begins occupancy during the Fall semester, Student shall pay sums due under this contract in two equal installments in accordance with the policies and procedures outlined by the Bursar’s Office. If Student begins occupancy during the Spring semester, Student shall pay all sums due under this contract in one payment in accordance with the policies and procedures outlined by the Bursar’s Office. Remaining meal plan values carry over from Fall semester to Spring semester for required first year experience residents who continue the Housing assignment.  Remaining meal plan values carry over from Fall semester to Spring semester for voluntary meal plan purchases, if a meal plan is purchased for the Spring semester.  For any student who purchased a voluntary flex plan, all meal plan values will carry over from Fall semester to Spring semester.  Unused meal plan values will be removed from all plans on the Monday following finals week of spring semester.

7. Meal Service. Meal service will commence the day the residence hall opens for occupancy and will end with lunch on the last day of the semester. No meal service will occur during University recesses, between semesters and over holidays. An official schedule of meal service dates is available at the www.dineoncampus.com/unm website.

8. Termination by Student. In the event that Student terminates the student housing contract, Student may also terminate this agreement by informing the LoboCard Office and completion of the meal plan cancellation form. Upon termination of a student housing contract and this meal plan contract student will be charged a prorated weekly rate plus actual used dining points. A $50 cancelation fee will apply to students who cancel after the first three weeks of Fall Semester and first two weeks of the spring semester.   All student meal plan cancelation exception requests will be directed to the Food Service department. Exceptions will be made on a case by case basis. If permission is granted to cancel the meal plan, student will be charged a prorated weekly rate plus actual dining point’s usage. For Dietary cancelations, Student will be directed to the La Posada Chef to accommodate their dietary needs.  If their dietary needs cannot be met, student will be directed to the Accessibility Resource Center.

9. Adjustments. The LoboCard Office will use its reasonable best efforts to process adjustments caused by termination of this agreement or modification of a meal plan with the Bursar’s Office within five business days.

10. Not assignable. This agreement may not be assigned by the Student and any attempted assignment shall be void. A card swipe is required to access any meal plan. Keyboard entry of any identification number is prohibited.


lobocash logo

loboperks logo